Handing, Shipping ,Services and other Rules

 

Handling time:

 Pack carefully with box and bubble wraps.

if there is no handle time ,please reference it as the following

China released cups Ship it out within 1-5 days after payment
China preorder cups Ship it out within 1-5 days after release
Other countries Ship it out within 1-2 day after we get it or see details at related listing
One package only contains up to two cups, if there are more than two cups in your order, we will use multiple boxes to ship.

Shipping:

1. standard express . Free shipping

Shipping time is different based on your country and region . 

 
Logistics Off Season
Logistics Peak Season 
US ( Except HI,AK,GU,PR
APO,AFO)
8-18 business days
20-45 business days
US Remote Regions(HI,AK
,GU,PR,APO,AFO and so on)
20-45 business days
20-45 business days
Other countries
14-22 business days
20-45 business days

 

Logistics Peak Season : October November December January and February 

Logistics Off Season :Others

If your package encounters customs inspection/clearance, the delivery time limit will be postponed by the corresponding date.  it is normal process. 5% probability .

If the buyer has an incorrect address, does not answer the deliveryman's call, refuses to accept the goods, etc.,
we will not provide after-sales service and will refuse to refund or ship future orders.

 

2. International priority express only to US now (arrive within 7 days after ship)

  2.1 Extra 35 USD for 1 - 2 cups ,  Please contact with us if you want to use.

  2.2 For free for bulk order , but only support 15/20 PCS and only ship to paypal billing address. 

3. AFP/FPO address

 It is slow for AFP/FPO address , please leave KR/JP address if you have  ,it will      be faster

4. Correct address

please leave the correct address including apartment number if exist.

if item is destroyed because of wrong/incomplete address , no refund and no reship.

We will send order confirm information to your Email/your phone including shipping address.

5 . Do not support changing address after ship

if item is destroyed/lost because of changing address after ship from buyer , no refund and no reship. because forward service is beyond our service and control.

 

Trace:

you can get the trace number from the Email you left after your order , so please leave your Email.

you can trace your package by these links

1 https://loveinstarbucks.com/apps/17TRACK

this link support tracking Number or order-number & Email  

2 www.17track.net

 this website support tracking Number

 

Cancel:

cancel is not support .

For pre-order, you have to wait for the release date before shipping out, please consider before placing an order

 

Services & Problem:

1 . 100% Authentic 

2.  We can refund or reship if the item is lost. 

 Does not include the following issue:

  2.1 Changing address after ship

  2.2 Wrong/incomplete address.

  2.3 Item is stolen after delivered

3. Please take a unopen box video and contact with us within 3 days after delivered  .

All cups have VOID sticker please make sure the sticker is on the cup when you have a problem about the cup . 

We will reject to service the cup which have no VOID sticker or cups received more than three days after delivered.

4. There is no 100% perfection in the world, Tiny manufacturer flaws are normal .  we only pick up damage/dents/broken.

5. For all items with gift boxes, the boxes may not be perfect. Because the transportation process is beyond our control 

6. For pre-order . if final item have color difference with PO picture, please refer to the final real item , because PO picture and final item are from official. 

 

Return:

Do not support

 

 

Back to blog